Company Overview: Matrix Business Capital specializes in equipment financing and operating capital for small to medium-sized businesses across the U.S. Founded in 2006, we are experiencing rapid growth and looking for high-performing professionals to join our team in Long Beach, CA. Our culture is fast-paced, collaborative, and focused on delivering exceptional customer service.
The Sales Support Representative role is an entry level position with a two-year training period designed to teach you the ins and outs of the equipment financing and operating capital commercial funding industry. After the initial two-year training period there are opportunities to move toward sales or move toward credit, funding, or loan processing. For some they may choose to remain in a sales support or account management role depending on career goals and skill sets.
To be considered for the position, please fill out the form and attach your resume, a cover letter, and a link to your LinkedIn profile.
Qualifications
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Performance: Must be an “A” Player.
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Education: Required bachelor’s degree from a reputable 4-year college.
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Financial: Must have a good personal credit score.
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Schedule: Available to work at the office from 6 AM to 3 PM PST, Monday through Friday.
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Skills: Highly organized, meticulous, and detail-oriented.
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Soft Skills: Positive, polished, and professional demeanor; excellent interpersonal and communication skills.
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Drive: Strong work ethic with the ability to thrive in a fast-paced, evolving environment.
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Experience: Experience in sales, loan processing, or leadership is a plus.
Responsibilities
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Outbound Calling: Make 3 hours of calls to potential customers from a contact list or database to introduce products or services.
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Lead Qualification: Identify whether prospects fit the company’s target customer profile and qualify them for further engagement.
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Script Execution: Use provided scripts or personalized approaches to effectively communicate the company’s value proposition and engage prospects.
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Objection Handling: Address concerns, hesitations, or rejections in a professional and persuasive manner to maintain interest.
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Appointment Setting: Schedule meetings or product demonstrations for sales representatives or account executives to further the sales process.
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Follow-Up: Re-engage with prospects who show interest but are not ready to commit during the initial call.
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Database Management: Maintain accurate records of call outcomes, prospect information, and follow-up actions in CRM systems.
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Loan Processing: Prepare loan proposals and needs lists for the sales team; coordinate with equipment vendors to obtain necessary documentation; follow up with customers and vendors to complete loan requirements.
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Customer Service: Conduct quality control calls post-transaction to ensure customer satisfaction; update credit files and perform customer service calls.
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Post Funding: Maintain relationships with existing customers and vendors; update customer information; facilitate communication regarding upcoming finance projects; manage credit files for new finance opportunities.
Compensation
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Base Salary: $60,000.00 annually during the 6-month probationary period.
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Bonus & Commissions: Eligible for performance-based bonuses and commissions after successful completion of training.
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Earning Potential:
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Year 1: $60,000.00–$70,000.00 (base salary + bonuses)
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Year 2: $70,000.00–$80,000.00 (base salary + bonuses)
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Potential for Growth
Once you’ve developed two years of experience on the team mastering the sales support role and building a strong foundation in equipment financing, you’ll have the opportunity to specialize in areas such as Credit, Funding, or Sales.
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Accelerated Path: If you have prior experience in the equipment finance industry, you may be able to leverage your expertise immediately, potentially bypassing the two-year training period for advanced positions.
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High Performance: For those performing at a high level, these paths lead to increased responsibility and the potential to earn six figures or more.
Long-Term Earning Potential
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Loan Processing, Credit, and Funding: $80,000.00–$150,000.00+ (Base salary + bonuses)
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Sales Representatives: $80,000.00–$250,000.00+ (Base salary + commissions)
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Top Producing Sales Representatives: $250,000.00–$750,000.00+ (Commission-only structure)
Benefits
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Medical insurance
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Dental insurance
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Vision insurance
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Paid time off
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Retirement plan
Job Details
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Job Type: Full-time
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Work Setting: In-person, office environment
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Schedule: Monday to Friday, day shift (6 AM to 3 PM PST)
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Location: Long Beach, CA